ABOUT

Our Story

Office
Team

Gratero started with a simple mission to bring Amazon-like logistics and customer experience to every ecommerce and D2C brand.

We saw how independent brands were building great products but struggling with the last mile. Delays, undelivered orders, RTOs all of it broke customer trust. Marketplaces had solved this with automation and data, but D2C founders were left to figure it out alone.

We’re building an AI-powered shipping platform that automates logistics, predicts accurate delivery dates, reduces RTOs, and helps brands give their customers the same seamless experience they expect from marketplaces.

OUR MISSION
To empower businesses by providing an efficient, reliable, and cost-effective logistics solution. We strive to simplify shipping operations, ensuring seamless integration with top courier partners
Mission
Vision
OUR VISION
To revolutionize the logistics industry by offering businesses unmatched shipping solutions, ensuring faster, more reliable deliveries, and helping them reach new markets with ease and efficiency.
OUR VALUES
We strive for a future where logistics is more:

Value-measured

We ensure that every decision and service we provide brings clear, tangible value to our customers.

Customer-focused

We view the world through our customer’s eyes and make solutions for the problems to be solved.

Growth-oriented

We focus on continuous improvement and development, both for our team and the businesses we serve.

Innovation

We embrace new technologies and ideas to create efficient, forward-thinking logistics solutions.

Accountability

We take responsibility for our actions, ensuring transparency and trust in all our operations.

Commitment

We are dedicated to delivering on our promises, ensuring customer satisfaction through consistent effort.

OUR TEAM
Small team with a Big impact

We’re a dedicated team of logistics professionals and innovators, focused on providing seamless shipping solutions. Our passion for efficiency drives us to streamline every process, ensuring that your delivery experience is smooth, reliable, and tailored to your needs.

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